Health and safety

The Danish Health System

As you apply for a CPR Card you will automatically be given a General Practitioner. If you are asked to choose yourself we encourage you to choose a practitioner close to where you live. When you receive your CPR Card, the phone number and address of your doctor will be on the card. Alongside this, the CPR Card will have your personal CPR number. This number you will need to memorize as you will need it many different situations.

If you need to book an appointment with your practitioner you will need to call the doctor in the morning. Some practitioners have online booking systems. Regardless you will always need to give your CPR number.

In case of a medical emergency, you must call 112.

If you need to see a doctor outside the office hours you must call 1813.

1813 is an emergency number where trained nurses and doctors will assist you. You must give your CPR number and the medical staff will assess what help you need and refers you to a place where you can be treated. It is free to call the Emergency Phone 1813.

Any visits to your General Practitioner, to specialists or hospitalization are covered by your Danish Health Insurance.

Nordic citizens

Citizens from Nordic countries are automatically entitled to the same medical treatment as Danish nationals.

EU citizens

Citizens from European countries should also bring the blue European Health Insurance card (EHIC) obtained in their home country. After obtaining the CPR number and the yellow card (“sundhedskort”) EU citizens are covered by the Danish health insurance.

Other citizens (requiring student visas to Denmark)

Please make sure to register for the Danish health insurance card immediately upon arrival in Denmark as you are only covered by the Danish health insurance from this date.

  • Insurance

    During your stay in Denmark it is important that you are properly insured. You must therefore check that you have the correct kind of coverage. You will need the following:

    International students in Denmark are covered by the Danish Public Health Insurance. This allows for you to see a General Practitioner for health issues and general check-ups. You will also be able to see specialists the General Practitioner refers you to. As an international student you are also covered if you need to go to the hospital – both in case of an emergency or in case of non-emergency. Dental work is not covered and you will therefore need a special coverage for dental work. Prescription drugs are subsidized, but prescription drugs are not free.

    In order to be legible for this coverage you will need a legal residence permit and you must hereafter apply for a Health Insurance Card (generally referred to as the ‘Yellow Card’ or ‘CPR Card’). This process can take up to 8 weeks.

    In order to have full health insurance coverage you must bring this from home to cover you until you have your legal residence permit and your Danish Insurance Card.

    As a supplement to your health insurance, you need a liability insurance to cover personal injury, legal aid and damage to property. During any international visit, the risk of damage or loss of personal property or effects is real. It is highly likely that you are travelling with a number of items that have considerable value. We therefore ask that you make sure that your insurance covers luggage, liability and accidents during your stay in Denmark and perhaps expenses related to home transport in case of severe illness or death in the family.

    Please be aware that this remains your personal responsibility.

  • Safety

    Copenhagen is a very safe city with a very low crime rate. But as Copenhagen is a major city in Europe we ask that you read your surroundings and take care of your belongings.

    We encourage students to use public transportation but if you are experienced riding a bike, you might do so. Please make sure your bike have the proper light at night and that you know the traffic rules.

  • Police

    The Danish police are generally present in the streets and if you need to you can always approach officers. If you feel insecure, lost or you have experienced a crime.

    If you need to call the police you can call the 24-hour hotline 114.

    24 hour service:
    Station City
    Halmtorvet 20
    1700 Copenhagen V.
    Phone: (+45) 33 14 14 48
    Email: kbh-city@politi.dk

  • Emergency

    In case of a medical emergency, you must call 112.

    If you need to see a doctor outside the office hours you must call 1813.

    1813 is an emergency number where trained nurses and doctors will assist you. You must give your CPR number and the medical staff will assess what help you need and refers you to a place where you can be treated.

    It is free to call the Emergency Phone 1813.

  • Medical assistance

    Call 1813 for assistance.

  • Pharmacies

    You will find pharmacies ("Apotek") in all Danish cities. They are marked with a green "A".

    Normal opening hours are:

    • Monday to Friday 9:00-17:30
    • Saturday 9:00-13:00

    Pharmacies with 24-hour service:

    • Københavns Steno Apotek, Vesterbrogade 6C, 1620 Cph V
    • Københavns Sønderbro Apotek, Amagerbrogade 158, 2300 Cph S
    • Lyngby Svane Apotek, Lyngby Hovedgade 27, 2800 Kgs. Lyngby
  • Dentist

    Visiting the dentist is not free of charge and can be quite expensive in Denmark. If you need dental treatment you simply choose any dentist and call ahead for an appointment.

    Emergency Dental Service:
    Oslo Plads 14
    DK-2100 Cph Ø (by Østerport Station)