Q: Where can I find passwords for databases?
A: Passwords can be found at libraries room on Moodle or on Fronter, where we have a website with internal information.
Q: How do I login on Moodle or on Fronter?
A: You have to use the username and password you were given by our school. We call these - password to school network. If you do not have one, you can get it at the reception from our secretaries - otherwise ask our IT department for help.
Q: How can I access databases from home?
A: See Databases A-Z, there are written details on how to access each of them. It can be by remote desktop connection, Wayf or through passwords, which you can find on Moodle or on Fronter.
Q: Where can I find the main reports?
A: You can search for them at both libraries' catalogs or go directly to Moodle or to Fronter. We have the main reports both in paper- and digital version. The latest have degree of 10 or 12. Digital reports can by find on Fronter in “Opgavebiblioteket” . It means that you can also search directly at Moodle or at Fronter after them. They are in a system by “department”, “year” and “education” etc.
Q: Where can I find directions how to use remote desktop connection?
A: Read IT department’s technical guide.
Q: Where can I get help if remote desktop connection does not work?
A: You are welcome to come to both libraries and we will help you. You are also welcome to call / email to us, than we can guide you over the phone / mail. You are also welcome to contact the IT department by mail firstname.lastname@example.org or phone: (+45) 36 15 45 20.
Q: How does Wayf work?
A: Wayf is a new connection possibility. You have to use the same user ID and password that you use at schools network. Sometimes you must choose our school, before they ask you for your identity.
Q: Where can I find the libraries?
A: Library City is in room 405, 4th floor at Landemærket 11.
A: Library Lyngby is in room 12.2, 2nd floor behind the Open Learning facilities at Nørgaardsvej 30.
Q: Where can I find my book lists?
A: The lists are available at the Polytechnic bookstore.
Q: How long can you borrow books, magazines, cameras and main reports?
A: You can borrow books and magazines one month, the main reports 1 week and AV materials (Lyngby) for 3 days. Erasmus exchange students can borrow books for one semester.
Q: Are there libraries in Nansensgade and Blågårdsgade?
A: No, but students can use the library at Landemaerket.
Q: How many working places are there at libraries?
A: Library City has approximately eight working places at small tables. But there are Open Learning facilities outside the library.
A: Library Lyngby has to-three working places and there are Open Learning facilities just in front of the library.
Q: Can I book a librarian to help with my cases or with main report?
A: Yes, you can always book an appointment with us by sending an e-mail, see contact information. You are also welcome to drop in or call us.